User & Installation Guide
What is the difference in features between the trial and enterprise versions?
The trial version is limited to a maximum of 5 imports of 5 files each within a 30 day period. The enterprise version has no limitations during its licence period.
How does the licensing work?
The enterprise licence permits unlimited use of the BatchPoint tool during its licence period (12 months) on a single server.
What are the hardware and software requirements?
The BatchPoint tool needs to be installed on a SharePoint 2010 web front end server, which implies Windows Server 2008 (64 bit), be installed.
What level of technical support can I expect for the enterprise version?
Technical support is included in the purchase price and is available via email with a guaranteed response time of 24 hours.
What updates and upgrades am I entitled to?
During the licence period all major and minor upgrades are free.
Am I able to request additional features?
Requests for new features will most definitely be considered. BatchPoint will continue to evolve and regular enhancement releases are planned.
Am I able to renew my licence, and if so, how much?
Yes, renewal of a licence is available before the expiry date at a 50% discount on the current full purchase price.
Please contact us for all support enquiries via our support email or enquiry form.